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Type ‘troubleshoot’ in the search menu, select Troubleshooting and then select View All in the left-hand pane to list all the troubleshooting tools. On Windows 8.1, you can quickly locate this tool by opening the Control Panel. If the problem persists, try running the built-in Printer Troubleshooter. #MY SCANNER WONT SCAN DRIVER#Note: If you installed a new driver for the printer, reboot your OS and try again to see if you can scan a document. #MY SCANNER WONT SCAN INSTALL#If there is a new driver listed for your operating system, then uninstall the current one and install the latest one. ![]() Look on the manufacturer’s website for a Windows 8 or Windows 10 compatible driver for the printer. #MY SCANNER WONT SCAN DRIVERS#Get the latest printer drivers from the manufacturer’s website
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